Shipping policy
Shipping Policy
1. Order Processing Time
All orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.
During peak seasons or promotional periods, processing times may be slightly delayed.
2. Shipping Options & Delivery Time
We offer the following shipping options:
- Standard Shipping: 5–8 business days
- Express Shipping: 3–5 business days
Delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, or customs processing.
3. Shipping Fees
Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for eligible orders (if applicable)
- International orders may be subject to additional customs duties or import taxes, which are the responsibility of the customer
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package in real time.
If you do not receive tracking information within 3–5 business days after placing your order, please contact us.
5. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to make changes, please contact us as soon as possible before the order is shipped.
6. Delayed or Lost Packages
If your package is delayed or appears to be lost, please first check the tracking information provided. If there are significant delays beyond the estimated delivery time, contact our support team and we will assist you in resolving the issue.
7. Contact Us
If you have any questions regarding shipping, please contact us:
Email: lqlemzkse@outlook.ie
Support Hours: Monday – Friday